Pieceful

Support

Need a hand with Pieceful? Email teroalabs@hotmail.com — we usually reply within two working days.

Common questions

I slipped. Do I lose my progress?

No. Tap "Slipped today? That's okay" and the day becomes an empty gap. Your other pieces stay, and the puzzle goes on. With Pro you can fill a gap later.

How do I quit more than one thing?

Tap "Quit another" at the top of Today. Free covers one habit; Pieceful Pro lets you quit several at once, each with its own puzzle.

How do I change the language?

Me → Language. Pieceful speaks 11 languages and can use a different one from your phone.

How do I add the widget or use Apple Watch?

iPhone: touch and hold your Home or Lock Screen, tap Edit → Add Widget and search for Pieceful. The Apple Watch app installs from the Watch app on your iPhone. The interactive and Lock Screen widgets and Apple Watch are part of Pro.

Android: touch and hold an empty spot on your home screen, tap Widgets and pick Pieceful. Stretch it wider to see your savings; checking in from the widget is part of Pro.

I bought Pro on another device.

Me → Restore Purchases, signed in with the same Apple Account on iPhone, or the same Google Account in Google Play on Android.

How do I cancel my subscription?

Me → Manage Subscription. On iPhone you can also use the Settings app: your name → Subscriptions; on Android, Google Play → Payments & subscriptions → Subscriptions. Cancel at least 24 hours before the period ends to avoid the next charge.

Does my progress move to a new phone?

Not yet — progress is stored on your device. Pro comes back with Restore Purchases.

How do I delete my data?

Me → Erase all data and start over, or delete the app. See the privacy policy.

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帮助与支持

使用 Pieceful 遇到问题？请发邮件到 teroalabs@hotmail.com，我们通常会在两个工作日内回复。

常见问题

破戒了，进度会清零吗？

不会。点“今天没忍住？没关系”，这一天会留一个空位，其他拼上的块都还在，拼图照样继续。Pro 可以之后把空位补上。

怎么同时戒多个？

在“今天”页顶部点“再戒一个”。免费版可以戒 1 个，Pieceful Pro 可以同时戒多个，每个都有自己的拼图。

怎么换语言？

我的 → 语言。Pieceful 支持 11 种语言，可以和手机系统语言不一样。

怎么添加小组件、使用 Apple Watch？

iPhone：在主屏或锁屏上长按，点“编辑”→“添加小组件”，搜索 Pieceful。手表 App 在 iPhone 的 Watch App 里安装。可交互小组件、锁屏小组件和 Apple Watch 属于 Pro 功能。

Android：在主屏空白处长按，点“微件”或“小组件”，选择 Pieceful。拉宽后能看到省下的钱；在小组件上直接打卡属于 Pro 功能。

在另一台设备上买过 Pro。

在“我的”里点“恢复购买”。iPhone 要登录同一个 Apple 账户，Android 要在 Google Play 登录同一个 Google 账号。

怎么取消订阅？

“我的”→“管理订阅”。iPhone 也可以在系统“设置”→你的名字→“订阅”里取消；Android 在 Google Play →“付款和订阅”→“订阅”里取消。在当前周期结束前至少 24 小时取消，就不会再扣费。

换手机后进度能转过去吗？

暂时不能，进度保存在设备上。Pro 可以通过“恢复购买”找回。

怎么删除我的数据？

“我的”→“清空所有数据，重新开始”，或者直接删除 App。详见隐私政策。